Shipping & Returns
Our Shipping Policy was last updated on April 20, 2024
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Disclaimer:
-
"Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Chewy Vuitton Store
-
"Goods" refers to the items offered for sale on the Service.
-
"Orders" means a request by You to purchase Goods from Us.
-
"Service" refers to the Website.
-
"Website" refers to Chewy Vuitton Store, accessible from ChewyVuittonStore.com
-
"You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Thank you for visiting and shopping at ChewyVuittonStore.com. The following terms and conditions constitute our Shipping Policy. This Shipping was generated by TermsFeed Shipping Policy Generator.
Domestic Shipping Policy
Shipment processing times
All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.
-
Shipping method: FedEx Standard
Shipment cost: 4.99 USD
Estimated delivery time: 3-5 business days
-
Shipping method: FedEx Two Days
Shipment cost: $12.95 USD
Estimated delivery time: 2 business days
-
Shipping method: FedEx Standard
Shipment cost: $19.95 USD
Estimated delivery time: 1-2 business days
Overnight delivery is only available for Orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
ChewyVuittonStore.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
ChewyVuittonStore.com is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Damages
ChewyVuittonStore.com is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, You can contact Us:
-
By visiting this page on our website: ChewyVuittonStore.com
-
By sending us an email: info@ChewyVuittonStore.com
30-Day Return Policy
1. Return Eligibility
1.1 Timeframe
- All items must be returned within 30 calendar days from the date of purchase or delivery.
- The return date is determined by the postmark date or the date the return is received at our returns center.
1.2 Condition Requirements
- Items must be:
* In original, unworn/unused condition
* Complete with all original packaging
* Free from any damage, wear, or signs of use
* Accompanied by the original receipt or proof of purchase
2. Eligible Items
- Most products are eligible for returns, including:
* Clothing and accessories
* Non-personalized items
3. Non-Returnable Items
- The following items cannot be returned:
* Personalized or custom-made products
* Perishable goods
* Gift cards
* Items marked as final sale
4. Return Process
4.1 Initiating a Return
- Customers must:
* Obtain a Return Merchandise Authorization (RMA) number
* Complete the online return form
* Pack items securely in their original packaging
* Include the original receipt or packing slip
4.2 Return Shipping
- Customers are responsible for return shipping costs
- We recommend using a trackable shipping method
- Original shipping charges are non-refundable
5. Refund Processing
5.1 Refund Methods
- Refunds will be issued to the original payment method
- Processing time: 5-10 business days after receiving the return
- Refund amount will match the original purchase price
5.2 Refund Exceptions
- Sale or clearance items may not be eligible for store credit only
- Shipping costs are not refunded
- Items purchased during promotional periods may have modified return terms
6. Exchange Options
- Customers may exchange items for:
* Different size
* Different color
* Different product of equal or lesser value
- Exchanges are subject to availability
7. Special Considerations
7.1 Damaged or Defective Items
- Defective items must be reported within 14 days of receipt
- Provide photographic evidence of defect
- We will cover return shipping for verified defective items
7.2 Holiday Season Extension
- Items purchased between December 1 and December 31 may have an extended return window
8. Contact Information
- Returns Department
- Return Support Email: info@chewyvuittonstore.com
9. Policy Changes
- This policy is subject to change without prior notice
- The most current version will always be available on our website
10. Compliance
- This return policy complies with US Consumer Protection Laws